Privacy Policy

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Privacy Policy and Terms

Effective Date: September 1st 2024

At Goddess Skin Lounge Ltd., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and utilize our services. By accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

- Contact Information: Name, email address, phone number, and mailing address.

- Payment Information: Credit card number and billing address for processing payments (processed securely via third-party services).

- Health and Skin Information: Information related to your skin type, conditions, and preferences that you provide during consultations.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

- To provide, maintain, and improve our services.

- To process transactions and send you confirmations.

- To communicate with you about your appointment, services, and promotions.

- To respond to your inquiries and provide customer support.

- To analyze usage and trends to improve our website and services.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

- Service Providers: We may share your information with service providers who perform services on our behalf, such as payment processing and email communication.

- Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. If you wish to exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can choose to accept or decline cookies in your browser settings. However, declining cookies may prevent you from taking full advantage of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

Goddess Skin Lounge Ltd.

647-669-0896

Info@goddessskinlounge.com

Terms of Service

By using our website and services, you agree to the following terms and conditions:

1. Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

2. Service Availability

We strive to provide accurate and up-to-date information regarding our services. However, we do not guarantee that our services will always be available or that the information provided is complete or error-free.

3. Appointments and Cancellations

Appointments can be made through our website or by contacting us directly. We have a strict 24-Hour Cancellation Policy.  If you have booked a treatment(s) and need to cancel or make any changes to your booking(s), you must notify us at least 24 hours in advance.

Cancellations or no-shows with less than 24 hours’ notice will still be charged at full value. We hope you understand, we need to do this because filling in spots last minute is very difficult and we'll lose a potential booking. 

Additionally, if you arrive more than 15 minutes late for your appointment, we may need to reschedule your treatment, and a late fee of $15 will apply.

4. Payment Terms

All services must be paid for at the time of the appointment. We accept various payment methods, including credit cards and cash. Prices for services are subject to change, and we will inform you of any changes prior to your appointment.

5. Health and Safety

Your health and safety are our top priorities. Please inform us of any allergies, medical conditions, or skin sensitivities prior to your treatment. We reserve the right to refuse service if we believe that it may pose a risk to your health or safety.

6. Liability Waiver

While we take every precaution to ensure your safety and satisfaction, you acknowledge that there are inherent risks associated with spa treatments. By using our services, you release Goddess Skin Lounge Ltd. from any liability for injuries or damages that may occur during your visit.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Goddess Skin Lounge Ltd. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our express written permission.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms shall be resolved in the courts of Ontario.

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Goddess Skin Lounge Ltd.

647-669-0896

Info@goddessskinlounge.com

By using our website and services, you acknowledge that you have read, understood, and agree to the Privacy Policy and Terms of Service outlined above. 

Thank you for choosing Goddess Skin Lounge. We look forward to providing you with exceptional service!